The DHS email begins with a blunt message: “It is time for you to leave the United States.” It goes on to say that the department is exercising its discretion to terminate the parole previously granted — along with any associated government benefits, such as a work permit. The letter warns that failing to comply could lead to “potential law enforcement actions that will result in your removal.” In another line, the threat is even more explicit: “Do not attempt to remain in the United States — the federal government will find you.”
The email began arriving in inboxes in early April — often in the middle of the night, at 2 a.m., 3 a.m. and 4 a.m. Some containers saw it immediately; others found it when they woke up.
Marcelo says she wasn’t alarmed when she received the email because she is a naturalized Cuban, and immediately thought it could be “a mistake.” She later learned that the message had reached not only other citizens like her, it had also been sent to permanent residents, individuals in the process of regularizing their immigration status, and even to people who had never entered the U.S. through the CBP One system — individuals who remained in Mexico after the Trump administration disabled the app on its very first day in office.
The Donald Trump administration is making alleged “mistakes” that are already taking their toll on the country’s migrant community. Throughout his campaign, Trump promised to purge the country of “criminals,” yet many of those detained or deported under his policies had no criminal records.
Perhaps the most well-known case is that of Kilmar Abrego García, a 29-year-old Salvadoran deported to El Salvador’s notorious Cecot mega-prison. He was deported with more than 230 other men allegedly tied to the Venezuelan gang Tren de Aragua and the Salvadoran group MS-13 — but his family say he has no connection to the gangs.
Now, the email instructing thousands of migrants who entered the U.S. via the CBP One app to leave the country represents yet another “failure” of the system — another action by the administration that violates “due process.” Attorney Marcelo is certain that, as the months go by, “we’ll begin to see more and more cases where due process may have been violated. That’s what happens when there’s this lack of responsibility and negligence,” she says.
The lawyer argues that it’s clear the government is operating in a highly disorganized manner in its push to deport millions of undocumented immigrants. Or worse, that it hopes migrants will take the initiative to self-deport using CBP One’s counterpart, the CBP Home app, which allows individuals to voluntarily report their departure from the country — although the supposed benefits of using it remain unclear to both migrants and their attorneys.
Other lawyers like Marcelo received notices to leave the United States simply because they had registered accounts with U.S. Citizenship and Immigration Services (USCIS) to monitor their clients’ cases. “They didn’t even bother to check who had actually entered through CBP One or which emails were professional, belonging to a lawyer. That’s why I see a lack of seriousness in how this was handled,” she says.
As if that weren’t enough, Marcelo insists the government also failed to properly identify the recipients in the messages. “How can anyone be sure the email was really meant for them and not just a system error?” she asks. “They’re not concerned about people’s peace of mind; on the contrary, they’re contributing to a level of fear and panic that many have no reason to feel.”
