Americans’ use of ChatGPT is ticking up, but few trust its election information

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It’s been more than a year since ChatGPT’s public debut set the tech world abuzz. And Americans’ use of the chatbot is ticking up: 23% of U.S. adults say they have ever used it, according to a Pew Research Center survey conducted in February, up from 18% in July 2023.

The February survey also asked Americans about several ways they might use ChatGPT, including for workplace tasks, for learning and for fun. While growing shares of Americans are using the chatbot for these purposes, the public is more wary than not of what the chatbot might tell them about the 2024 U.S. presidential election. About four-in-ten adults have not too much or no trust in the election information that comes from ChatGPT. By comparison, just 2% have a great deal or quite a bit of trust.

Most Americans still haven’t used the chatbot, despite the uptick since our July 2023 survey on this topic. But some groups remain far more likely to have used it than others.

Differences by age

Adults under 30 stand out: 43% of these young adults have used ChatGPT, up 10 percentage points since last summer. Use of the chatbot is also up slightly among those ages 30 to 49 and 50 to 64. Still, these groups remain less likely than their younger peers to have used the technology. Just 6% of Americans 65 and up have used ChatGPT.

Differences by education

Highly educated adults are most likely to have used ChatGPT: 37% of those with a postgraduate or other advanced degree have done so, up 8 points since July 2023. This group is more likely to have used ChatGPT than those with a bachelor’s degree only (29%), some college experience (23%) or a high school diploma or less (12%).

How have Americans used ChatGPT?

Since March 2023, we’ve also tracked three potential reasons Americans might use ChatGPT: for work, to learn something new or for entertainment.

The share of employed Americans who have used ChatGPT on the job increased from 8% in March 2023 to 20% in February 2024, including an 8-point increase since July.

Turning to U.S. adults overall, about one-in-five have used ChatGPT to learn something new (17%) or for entertainment (17%). These shares have increased from about one-in-ten in March 2023.